Employee Grievance Mechanism Guide

An Employee Grievance Mechanism is a written procedure that outlines the ways in which an organisation aims to deal with any problems, complaints, or concerns in a fair, timely and consistent way.

The mechanism should include details of how members of staff should raise both an informal or formal grievance or complaint, and how those grievances and complaints will be dealt with. 

Click here to access our guide to an Employee Grievance Mechanism.